Tickets to our next Greek Wine Tasting Evening in Covent Garden

FAQ

Last updated: April 4, 2025

  1. Do you provide vegan, vegetarian, gluten-free, dairy-free, halal alternatives?

    We provide a diverse selection of vegan and vegetarian options, with halal meat also available.

    We can adjust most of our dishes to accommodate dietary requirements and allergies. However, our food and drinks are prepared in food areas where cross-contamination may occur so please discuss the risk of cross-contamination with the on-site team at the location you are visiting.

  2. Are your restaurants dog-friendly?

    Dogs are more than welcome at our restaurants! We kindly ask that you add a note to your booking to let us know you’ll be bringing your dog.

  3. What should I do if I’ve lost or found an item at one of your locations?

    If you’ve lost or found an item, please call the specific Brother Marcus location where the item was lost or found directly. Our staff will assist you in recovering or reporting the item. You can find their contact details on our location pages.

  4. Are your restaurants pram-friendly?

    Our restaurants are pram-friendly and welcoming to families with young children. Please ensure you mention this in the booking notes when making a reservation. We also have a children’s menu available at our South Kensington restaurant.

  5. Do you offer gift vouchers?

    No, currently, we don’t offer gift vouchers.

  6. Is Wi-Fi available at your restaurants?

    Yes, FREE Wi-Fi is available for our guests at all Brother Marcus locations.

  7. Do you have options for children? Do you have highchairs?

    Yes, we offer a kids’ menu at our South Kensington location. Highchairs for children are available at all our restaurants.

  8. What is your cancellation policy?

    For groups of up to 19 guests, we require card details to secure the booking. Final numbers must be confirmed at least 24 hours in advance. Any cancellations made within the 24-hour cancellation window will be subject to a £15 charge per person.

    For groups of 20+ guests we require a £20 per person deposit to secure the booking, which is refundable up to 72 hours before the booking.

    Please note that our cancellation policy may vary during the festive season.

  9. Are your restaurants wheelchair accessible?

    All our restaurants are wheelchair accessible, except for our Angel location.

  10. Do you offer a pre-theatre menu?

    Yes, we offer a pre-theatre menu from 3pm-6pm at our Angel and Covent Garden restaurants and from 4pm-6pm in South Kensington.

  11. How many dishes should I order?

    Our menu dishes are designed for sharing. We recommend ordering one starter, 2-3 mezze per person, followed by a dessert.

  12. Can we bring a birthday cake and decorations?

    You’re welcome to bring a birthday cake, candles, and a few decorations as long as they don’t damage the tables.

  13. Can I pay with cash?

    All our restaurants are cashless.

  14. How do I amend or cancel my booking?

    You can modify or cancel your booking online for up to 10 guests by clicking the designated link on your confirmation email.

  15. How do I make a booking for 10+ guests?

    Please get in touch to inquire.

  16. What time do you serve Brunch, Breakfast, Lunch, Dinner?

    Our Brunch Menu is only available on Saturdays and Sundays until 4pm. Breakfast is available up until 12pm on weekdays. Our Lunch Menu is available Monday to Friday from 12pm to 4pm. Dinner is served from 5pm until closing Monday to Saturday.

  17. Can I book an outside area/table?

    We accept bookings for the terrace at our locations in Spitalfields. At our other locations, the terrace is available on a walk-in basis.

For any additional questions or specific inquiries, please feel free to contact us directly.